Customer Service Training Through O/N BOCES

Set yourself up for a successful career in Customer Service.

Orleans/Niagara BOCES offers a free or low-cost* three week Customer Service Program training for adults who reside in Niagara or Orleans counties. 


*Call to inquire about cost. 

Included in the training:

• Customer Service Basics
• Effective Communication
• Relationship Building
• Telephone Contacts
• On-Line Customer Service
• Difficult Customer Contacts
• Ready, Set Go, the Total Package
• Basic Computer Skills as needed for Customer Service

Learn the skills necessary to work in an entry-level customer service position such as:
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• Receptionist
• Call Center Representative
• Retail Worker
• Hospitality Worker
• And many other customer service positions

Let's get started.

According to Career One Stop, the outlook for Customer Service jobs is bright.
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Start your training today!