Customer Service Training Through O/N BOCES

Set yourself up for a successful career in Customer Service.
Orleans/Niagara BOCES offers a free or low-cost* three week Customer Service Program training for adults who reside in Niagara or Orleans counties. 


*Call to inquire about cost. 
Included in the training:
  • Customer Service Basics
  • Effective Communication
  • Relationship Building
  • Telephone Contacts
  • On-Line Customer Service
  • Difficult Customer Contacts
  • Ready, Set Go, the Total Package
  • Basic Computer Skills as needed for Customer Service
Learn the skills necessary to work in an entry-level customer service position such as:
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  • Receptionist
  • Call Center Representative
  • Retail Worker
  • Hospitality Worker
  • And many other customer service positions

Let's get started.
According to Career One Stop, the outlook for Customer Service jobs is bright.
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Start your training today! 

Contact Melinda at
(716) 433-2205 ext. 7